Terms and Conditions

Last updated: July 3, 2026

These Terms and Conditions govern the use of botoxandfillers.co and services offered by Dr. Catalina Henao Grajales. By using the site or requesting our services you accept these terms.

1. General information

Site owner: Dr. Catalina Henao Grajales
Address: Edificio Forum, Cl 7 S 42-70, Office 1001, Medellín, Colombia
Contact: +57 313 670 9501 · catalinahenaomedicaestetica@gmail.com
Professional registration: Medical Doctor & Surgeon, Universidad CES Medellín (2008)

2. Nature of site content

Content published on botoxandfillers.co is for informational and educational purposes only. Information here does not replace personal medical evaluation. Each patient must be evaluated individually to determine treatment suitability.

3. Medical services offered

• Medical consultation and aesthetic assessment
• Botulinum toxin application (botox)
• Hyaluronic acid and other dermal fillers
• Collagen biostimulators
• Facial rejuvenation treatments
• Regenerative medicine
• Other non-surgical aesthetic treatments

4. Appointment booking and cancellation

• Appointments are scheduled via WhatsApp or phone call to +57 313 670 9501
• Confirmation is required 24 hours before the appointment
• Cancellations less than 12 hours prior may incur partial charges
• No-shows may require deposit for future appointments

5. Pricing and payment

• Published prices are referential and may vary according to personalized assessment
• Cash, debit card, credit card (installments available) accepted
• International patients may pay in USD or EUR at daily exchange rate
• Payment is due on the day of the procedure unless otherwise agreed

6. Informed consent

Every medical procedure requires written informed consent. This document details:

• Procedure description
• Expected objectives and results
• Possible risks and complications
• Treatment alternatives
• Post-procedure care

7. Expected results

Aesthetic treatment results may vary significantly between patients depending on facial anatomy, age, skin type, lifestyle and individual biological response. We do not guarantee results identical to photos or third-party cases. Expectations are discussed in prior medical consultation.

8. Clinical photographs

We may take clinical photographs for medical follow-up. Use of these photographs for educational, advertising or social media purposes requires explicit written consent from the patient, and always under identity protection if requested.

9. Intellectual property

All content on this website (texts, images, logos, design, code) is the property of Dr. Catalina Henao Grajales and is protected by intellectual property laws. Total or partial reproduction without express written authorization is prohibited.

10. External links

This site may contain links to third-party websites. We are not responsible for their content, privacy policies or practices.

11. Limitation of liability

Information published here is general in nature. It does not replace personal medical consultation. We are not responsible for decisions made based solely on web content without prior in-person medical evaluation.

12. Applicable law and jurisdiction

These Terms are governed by Colombian law. Any dispute will be resolved before the competent courts of Medellín, Antioquia.

13. Modifications

We reserve the right to modify these Terms at any time. The current version will always be available on this page with the last updated date.

14. Contact

For questions about these Terms:

📧 catalinahenaomedicaestetica@gmail.com
📱 +57 313 670 9501
📍 Edificio Forum, Cl 7 S 42-70, Office 1001, Medellín